FAQ
What makes Nyeti soaps different?
Nyeti soaps are handmade in small batches using nourishing oils, real teas, coconut milk, and gentle clays. We never use detergents, harsh foaming agents, synthetic fragrances, or fillers — just ingredients your skin understands.
Do your soaps help with dry or sensitive skin?
Yes. Our formula was created with sensitive and dry skin in mind. The natural glycerin (which commercial soaps remove) stays in every bar, helping skin stay soft, hydrated, and calm.
Are your products vegan?
Yes - All soaps and body butters are fully vegan.
Do you use artificial fragrance oils?
No. Every scent comes from pure essential oils — never synthetic fragrance oils or parfum.
Why does my soap look slightly different from the photos?
Handmade means each bar has its own natural variations in color, swirl, and shape. Think of it like small-batch baking — no two bars are identical, and that’s part of the charm.
How long does a bar of Nyeti soap last?
With proper care (draining soap dish + keeping it dry between uses), one bar typically lasts 3–4 weeks with daily use.
How should I store my soap?
Keep your bar dry between uses, and store unused bars in a cool, dry place to help them last longer.
Is lye used in your soap?
All real soap is made with lye — but in the final product, the lye is completely transformed during saponification. No lye remains in the finished bar.
Do you offer local pickup?
Yes — local pickup is available at Unchained Athletics, 20 Camden St, Toronto.
You’ll receive pickup instructions at checkout.
Do you ship?
Shipping is available across Canada. Rates are calculated at checkout.
Can I preorder or reserve soaps?
Absolutely — because everything is small batch, preorders help secure your favourites before they sell out.
How long does the body butter last?
Because it's rich and concentrated, a little goes a long way. With daily use, an 8oz jar can last 4–8 weeks depending on how much you apply.
How do I use the body butter?
Always apply to damp skin so it melts in smoothly and locks in hydration. Best right out of the shower.
Are your products refundable or returnable?
For hygiene and safety reasons, all skincare and bath products are final sale and cannot be returned or refunded once purchased.
Each item is handmade in small batches and crafted with care specifically for use on the skin. Because of the nature of these products, we are unable to accept returns or exchanges.
If there is an issue with your order due to damage during shipping or an error on our end, please contact us and we’ll be happy to help make it right.